Privacy Policy

Privacy Policy
Effective Date: March 2026
Last Updated: March 2026

Norse Gym LLC (“Norse Gym,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, online services, and related communications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, purchase memberships, sign up for classes, or otherwise interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

We may collect the following categories of information:

Personal Information You Voluntarily Provide

• Name

• Email address

• Phone number

• Mailing address

• Billing and payment information

• Emergency contact information

• Membership or account details

• Information submitted through contact forms, waiver forms, event signups, and newsletter forms

Information Collected Automatically

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages viewed

• Time spent on pages

• Date and time of access

• General location information derived from IP address

• Cookie and tracking technology data

Health or Fitness-Related Information
If you submit health, fitness readiness, waiver, or participation-related information through our website, forms, or software platforms, we may collect that information solely for gym operations, safety, membership administration, and service delivery.

We may use your information to:

• Provide and manage memberships, class bookings, events, and services

• Process payments and recurring billing

• Send confirmations, receipts, schedule updates, and account notices

• Respond to inquiries and customer service requests

• Maintain gym safety and operational records

• Improve our website, services, and user experience

• Send promotional emails, text messages, or marketing communications where permitted by law

• Enforce our terms, waivers, policies, and legal rights

• Detect, prevent, or investigate fraud, misuse, or security issues

• Comply with legal obligations

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand user behavior, and support advertising or remarketing efforts.

These technologies may help us:

• Remember your preferences

• Analyze site traffic

• Improve performance

• Measure ad effectiveness

• Deliver relevant promotions

You can adjust your browser settings to refuse some or all cookies. Please note that some parts of the website may not function properly if cookies are disabled.

We do not sell your personal information for cash. We may share your information with trusted third parties only as reasonably necessary to operate our business, including:

• Payment processors

• Scheduling and membership software providers

• Email and SMS communication platforms

• Website hosting providers

• Analytics providers

• Customer relationship management systems

• Legal, accounting, and insurance professionals

• Government authorities or law enforcement when required by law

We may also disclose your information:

• To protect the rights, property, or safety of Norse Gym, our staff, members, or others

• In connection with a merger, sale, financing, or transfer of some or all of our business assets

• With your consent or at your direction

If you provide your phone number or email address, you may receive transactional messages such as billing reminders, membership updates, class confirmations, and policy notices. You may also receive promotional communications if you opt in or if allowed by applicable law.

You can unsubscribe from marketing emails by using the unsubscribe link in the email. For text messages, you may opt out by replying STOP where applicable. Even if you opt out of marketing communications, we may still send essential service-related messages.

Payments made through our website may be processed by third-party payment providers. We do not store full payment card numbers on our servers unless specifically stated by the payment processor’s secure system. Payment information is handled according to the security procedures and privacy practices of the payment provider. We encourage you to review their privacy policies as well.

We use commercially reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is ever completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Know what personal information we collect and use

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of certain types of data processing, where applicable

• Appeal a privacy-rights decision, where applicable

Texas residents may have rights under the Texas Data Privacy and Security Act, effective July 1, 2024, and California residents may have additional rights under California privacy laws. 

To exercise any applicable privacy rights, contact us using the information listed below.

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18 through the website without appropriate parental consent. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it. COPPA imposes special rules for websites collecting data from children under 18.

Our website may contain links to third-party websites, scheduling tools, social media platforms, or software services. We are not responsible for the privacy, security, or content practices of those third parties. Your use of third-party services is governed by their own terms and privacy policies.

We retain personal information for as long as reasonably necessary to:

• Provide services

• Maintain business and membership records

• Comply with legal, tax, accounting, and risk-management obligations

• Resolve disputes

• Enforce agreements and policies

When information is no longer reasonably needed, we will delete it or de-identify it where appropriate.

Some browsers offer a “Do Not Track” setting. Because there is not yet a consistent industry standard for responding to these signals, our website may not respond to Do Not Track requests.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:
info@norsegyms.com

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